Brief answers to customer questions:
1. Q: What are your product warranty and after-sales terms?
A: Our company's products have a 2-year warranty and free lifetime factory repair.
2. Q: What is your company's experience and reputation in the industry?
A: Our company has been in business for 13 years and is known for providing high-quality products and excellent customer service. Our products are sold to Southeast Asia, Japan, South Korea, Africa, Europe, South America and other places.
3. Q: What is your company's return and refund policy?
A: We have a flexible return and refund policy that allows customers to return products within 7 days of purchase for a full refund or exchange. We also provide a warranty for our products to ensure customer satisfaction.
4. Q: Do the products comply with any certifications or standards? 1.
A: Yes, our products comply with multiple industry certifications and standards, including [3C, FCC, CE-EMC, , CE-LVD, PSE, RoHS, IC, IP65 and other certifications and patent certificates].