Customization: | Available |
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Tube Chip Color: | Full Color |
IP Rating: | IP65 |
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D-KING has a complete service system, including pre-sales service, in-sales service and after-sales service. In order to provide customers with high-quality services, we have trained every salesperson to equip them with the necessary product maintenance knowledge, and set up a technical support department with a group of excellent and professional engineers. If you have any questions, you can contact us at any time.
Pre-sales service:
1. Reply to inquiries within 24 hours.
2. Provide market research and forecasts for customers.
3. Provide unique and professional solutions according to customer requirements
4. Provide data sheets and samples.
5. Other services such as special packaging design, factory visits, etc.
In-sales service:
1. Production tracking report.
2. Quality test report for each order.
3. Provide photos and videos according to customer requirements.
4. Free spare parts.
After-sales service:
1. 2 years of free maintenance and upgrade.
2. Complaint response time does not exceed 24 hours; maintenance guidance and problem solutions are provided within 48 hours.
3. Customer satisfaction tracking report.
4. Free technician training.
5. Provide a full set of documents free of charge, including installation guide, software operation manual, simple maintenance manual and control system software CD, etc.
6. Special services for large projects, such as stadiums, exhibitions, squares, etc.
Q1.How about your delivery time?
A: Generally, it will take 15 to 25 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.
Q2: How can you ensure your led display product quality?
A: We have been enrolled in led display industry for almost 20 years, and professional R&D team and skilled QC team with standard process to assure quality products.
Q3.What can you buy from us?
A: LED products,LCD Video Wall, Digital signage,Touch Screen Kiosk, Smart Board, Android Media player Box.
Q4.Why should you buy from us not from other suppliers?
A: D-K's mission is to be your reliable digital signage solution partner, to take away the complexity and provide a variety of sizes and screen resolutions to satisfy a broad range of application needs.
Q5: Are you trading company or manufacturer ?
A: We are led display manufacturer and also sells it by ourselves.